About Kim Smith

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So far Kim Smith has created 42 blog entries.

Protech Chooses ClearAccept for Card Processing

By |2020-08-28T11:10:47+00:00August 19th, 2020|Company News|

A shared direction for Card Processing Protech has launched an exciting update to our offering, adding ClearAccept as the preferred partner for card processing. The new functionality is fully integrated with ProConnect and allows professional membership and awarding organisations to accept payments online and over the phone. ClearAccept is fully PCI compliant, the only [...]

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Keep your Members Engaged with Outbound SMS

By |2020-10-12T19:42:54+00:00August 19th, 2020|Sector Insights|

ClearCourse Guest Blog: instaGiv SMS has become one of the most commonly used methods of communication today. Why? Well, because almost everyone either has access to or owns a mobile phone which is most likely within arm’s length of them at all times. Recent research has shown that 98% of texts sent will be opened [...]

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10 Tips for Awarding and Membership Organisations to Improve their Microsoft Teams Experience

By |2020-08-12T10:34:46+00:00August 12th, 2020|COVID-19 Resources|

As COVID-19 forces changes to all of our working practices, awarding organisations are increasingly relying on remote office tools to maintain their service levels. To achieve this, a large proportion of organisations in this sector have selected Microsoft Teams as their communication and collaboration platform. Recently released figures showed that in the 18 days preceding [...]

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Minimising the Financial Impact of Event Cancellation

By |2020-10-12T20:36:38+00:00August 12th, 2020|COVID-19 Resources, Sector Insights|

The largest commercial impact of the COVID-19 pandemic is on companies that rely upon face-to-face activities for their revenue. Professional membership organisations fall squarely into this group and right now are unable to derive any income their usual high-value events, conferences, workshops or paper-based examinations.Negotiating this challenge requires a fundamental change in approach. Organisations in [...]

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Five ways to Protect Qualifications Revenue

By |2020-08-12T09:01:04+00:00August 12th, 2020|COVID-19 Resources, Sector Insights|

Qualifications present an important revenue stream for many professional membership organisations. Today though, these services are becoming extremely difficult to operate as the COVID-19 crisis shuts down in-person tuition and tightens operational spending. But while learners also need to minimise non-essential spending, they potentially have more free time whilst furloughed or working from home. If [...]

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A Checklist for Driving Member Value

By |2020-08-12T08:58:10+00:00August 12th, 2020|COVID-19 Resources, Sector Insights|

A recent Memberwise Digital Excellence survey identified member engagement, retention, acquisition and experience as the key goals for professional membership organisations. The currency that underpins all of these is your provision of value. Going the extra mile to provide this member value is more important now than ever, as it builds a positive perception of [...]

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Protech Improves Its Presence Within the Awarding Body Sector

By |2020-10-12T20:43:12+00:00July 27th, 2020|Company News, Sector Insights|

Protech can confirm they have been granted official supplier status for the Federation of Awarding Bodies as a result of our specialist CRM and website application ProConnect and its specialist qualification functionality. The Federation of Awarding Bodies is the collective voice of the UK’s qualifications and assessments industry, providing professional resources and support for the [...]

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A Checklist for Providing Enhanced Learner and Centre Value

By |2020-10-12T20:41:39+00:00July 23rd, 2020|COVID-19 Resources, Sector Insights|

Awarding organisations are working hard to support their learners and centres throughout the COVID-19 crisis. Providing real value is the key to emerging from this unprecedented period ready to focus on recovery and growth. We have assembled a checklist of questions that summarise our advice to this sector. It should help you to uncover every [...]

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How Awarding Organisations Can Drive Learner Engagement Through the Pandemic and Beyond

By |2020-10-12T20:38:38+00:00July 16th, 2020|COVID-19 Resources, Sector Insights|

Free e-book now available from CRM and Digital Specialist, Protech The COVID-19 pandemic is making it challenging for awarding organisations to support their learners. Continuing to engage and deliver value is particularly difficult if your organisations still predominantly offer paper-based qualifications and exams. This free e-book provides practical advice for awarding organisations through the pandemic [...]

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Actionable Advice for Membership Organisations During COVID-19 and Beyond

By |2020-10-12T20:44:24+00:00July 7th, 2020|COVID-19 Resources, Sector Insights|

At Protech, we’ve monitored some of the practical approaches taken by the world’s leading professional membership organisations within the Memberwise Influence list and combined it with the advice we’re giving to clients in this sector to assemble the following guidance. It’s more important than ever for these organisations to continue to drive relevant, timely benefits [...]

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