Protech has supported a leading professional body to provide additional member value, by integrating ProConnect with Cantarus online communities platform Discourse.

The online communities platform compromises of a general forum and special interest areas which focus on specific industry related topics. The platform will encourage members to interact with like minded professionals to discuss key challenges and other areas of interest.

Enhancing member engagement is a key goal for the organisation and therefore this new benefit will support our client to drive interaction with its members and ultimately the organisation itself. Prior to the pandemic, the professional body offered lots of networking opportunities  for members to attend from smaller events to large conferences. However, due to the current restrictions within the UK, many of these have had to be cancelled. The new platform will provide the interactivity that a large proportion of members will value.

Integration between ProConnect and Discourse will allow the organisation to serve up a personalised experience when individual members log into the community.

Ian Roach, Pre-Sales Consultant for Protech said “Supporting this new benefit for our professional body client will add further value to their membership offering, and crucially, allow the organisation to gain further industry knowledge and insights from members.

About Protech

Protech has been providing software for professional awarding and membership organisations for almost 25 years. Today, some of the country’s most respected organisations rely on the company’s About Protech:

ProConnect™ software to engage, communicate and transact with more than 2.5 million learners, members and customers.

The powerful CRM functionality at the heart of ProConnect effortlessly manages qualifications and membership while automating manual processes to minimise operating cost. It ships with a fully featured content management system, making it the perfect tool to construct websites and user portals. ProConnect can also manage events, host content, and operate job boards, forums and blogs. These features allow Protech’s clients to increase the acquisition and retention of members, maximise engagement and enhance member value through an enhanced user experience.

Protech’s aim is to help facilitate the sense of belonging between people and their organisations, enabling them to achieve more together.