For 25 years, Protech has been developing CRM software that helps professional bodies and membership organisations to simplify their daily work and improve their engagement with customers.
At the heart of our solution is ProConnect CRM. This powerful engagement management software improves the productivity and efficiency of our client’s operations. It automates manual processes and helps to predict customer demand through comprehensive data analysis. The CRM software also provides clients with a single customer view which enables them to interact, engage and transact with their members, learners and customers.
Our sector-specific web user-journeys increase member retention and recruitment. They allow members to easily undertake self-service tasks such as renewals and joining, event registration, exam enrolment and preference setting. This improves the member experience, drives engagement and enhances membership value.
ProConnect includes a suite of customer-facing solutions for website creation, portals and content management systems (CMS), all underpinned by our specialist customer relationship management (CRM) functionality. Together they allow ProConnect to deliver tangible member benefits, improve event experiences and more effectively guide learners through their CPD and qualification journeys.