The launch of Protech’s collaboration platform will support leading professional membership organisations in facilitating member to member engagement. The platform will support professional membership organisations to facilitate engagement by providing the opportunity for different styles of communication between members.
Within the platform, members are able to drive conversation and debate through the upload of valuable industry resources and the creation of blog posts and news items. Engagement is driven through various formats such as private member to member messaging, forums, blog posts, news articles and special interest groups. Members can interact with content by liking, commenting or sharing posts. Key pieces of content can also be saved into members personal bookshelf area, so that members can save relevant information of interest and return to them at any time.
The online platform is integrated with ProConnect CRM, so that all member interactions are automatically recorded, allowing the organisation to understand engagement rate of each of their members within the platform, a key feature within ProConnect that will allow organisations to deepen their Member Engagement.
Steve Jackman, Chief Operating Officer for Protech, said “Driving interaction between industry peers should be a key objective for membership organisations. Our collaboration platform will support membership organisations to facilitate this, and in doing so help organisation digitalise the interactions within regional groups, volunteer networks and special interest networks. This will help our customers to drive members to interact with other products and services”.
Find out how Protech’s solution can further facilitate member engagement by clicking here
Protech has been providing software for professional awarding and membership organisations for almost 25 years. Today, some of the country’s most respected organisations rely on the company’s ProConnect™ software to engage, communicate and transact with more than 2.5 million learners, members and customers.
The powerful CRM functionality at the heart of ProConnect effortlessly manages qualifications and membership while automating manual processes to minimise operating cost. It ships with a fully featured content management system, making it the perfect tool to construct websites and user portals. ProConnect can also manage events, host content, and operate job boards, forums and blogs. These features allow Protech’s clients to increase the acquisition and retention of members, maximise engagement and enhance member value through an enhanced user experience.
Protech’s aim is to help facilitate the sense of belonging between people and their organisations, enabling them to achieve more together.