Helping you focus on your members, not your admin
Protech can announce that ClearCourse managed services is now available for our clients. The new service allows organisations take a member focused approach as opposed to the administration that can often be challenging and time consuming. Organisations are often required to support fluctuating demand from high volume calls and queries during renewal periods or major events compared to the quiet period in-between.
As member demands continue to increase, it can be challenging to ensure high availability and responsiveness, especially when handling inbound calls amongst other day-to-day tasks. Prioritisation can be difficult, often between a relatively small administration team.
How ClearCourse Managed Services Can Help
Our team of highly trained agents act as an extension of your team and work directly within ProConnect to carry out day-to-day admin tasks, process inbound calls and emails, and let you focus on your members. Our service will provide:
- Outsourced administration and supporting services
- Carried out in real-time within ProConnect
- Can be tailored to your specific requirements
ClearCourse managed services represents an affordable investment that can be easily scaled up and down to meet your requirements. Giving you the support you need, when you need it most.
Contact us to find out more