Optimising the post-lockdown learner journey via centre portals

By |2021-08-13T15:20:22+00:00August 13th, 2021|Sector Insights|

Over the past year, the pandemic has forced the temporary closure of offices, institutions and public centres across the world. For many professional bodies and awarding organisations, home working has enabled them to continue administrating their learning or CPD services. But the examination of many high-level qualifications has been extremely challenging to manage remotely. [...]

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MemberWise Digital Excellence Research 2021/2022 is Revealed!

By |2021-06-14T12:24:09+00:00June 14th, 2021|Company News, Sector Insights|

The MemberWise Digital Excellence report has been officially launched, with statistically significant research from 719 Association/Membership organisation managers/directors. The report provides an in-depth insight into the digital activity and strategy within the Membership and Association Sector and as an official recognised MemberWise supplier, Protech urges all of our clients and stakeholders to download a [...]

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What have you done for me lately? The Importance of understanding what your members truly value

By |2021-05-12T14:28:09+00:00May 12th, 2021|Sector Insights|

When Protech is approached by organisations, it tends to be because they have decided to embark upon a digital transformation. These clients are keen to modernise their services and differentiate themselves from competitors. In our experience, they usually appreciate the necessary technical investment for this process. However, they often underestimate the cultural change that [...]

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Digital Transformation Planning: where to start

By |2021-04-12T09:42:38+00:00April 12th, 2021|Sector Insights|

The last 12 months have been a challenging time for the economy with the focus of most professional bodies needing to switch from growth to survival. But now, with the end of the pandemic hopefully in sight, our organisations have an opportunity to transform their digital services and help their members reignite their careers. [...]

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Practical Strategies for A successful Digital Transformation Project

By |2021-03-31T16:50:01+00:00March 31st, 2021|E-Books, Sector Insights|

Embarking on a Digital Transformation but don't know where to start? With the end of the COVID-19 pandemic in sight, many professional bodies are looking to progress a digital transformation project. Understanding key areas and considerations throughout the process can be daunting. And just knowing where to start is a key challenge! This free e-book [...]

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Benchmark your Membership Focused Development

By |2021-04-01T10:56:47+00:00March 17th, 2021|Company News, Sector Insights|

The MemberWise Network represents over 8,500 professionals working in circa 3,000 membership organisations and associations. As a recognised supplier of the leading professional network for the Membership sector, Protech are supporting the networks latest digital focused research project that will enable membership organisations and associations to benchmark and focus their membership development around the [...]

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Keep your Members Engaged with Outbound SMS

By |2020-10-12T19:42:54+00:00August 19th, 2020|Sector Insights|

ClearCourse Guest Blog: instaGiv SMS has become one of the most commonly used methods of communication today. Why? Well, because almost everyone either has access to or owns a mobile phone which is most likely within arm’s length of them at all times. Recent research has shown that 98% of texts sent will be opened [...]

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Minimising the Financial Impact of Event Cancellation

By |2020-10-12T20:36:38+00:00August 12th, 2020|COVID-19 Resources, Sector Insights|

The largest commercial impact of the COVID-19 pandemic is on companies that rely upon face-to-face activities for their revenue. Professional membership organisations fall squarely into this group and right now are unable to derive any income their usual high-value events, conferences, workshops or paper-based examinations.Negotiating this challenge requires a fundamental change in approach. Organisations in [...]

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Five ways to Protect Qualifications Revenue

By |2021-08-06T16:10:09+00:00August 12th, 2020|COVID-19 Resources, Sector Insights|

Qualifications present an important revenue stream for many professional membership organisations. Today though, these services are becoming extremely difficult to operate as the COVID-19 crisis shuts down in-person tuition and tightens operational spending. But while learners also need to minimise non-essential spending, they potentially have more free time whilst furloughed or working from home. If [...]

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A Checklist for Driving Member Value

By |2020-08-12T08:58:10+00:00August 12th, 2020|COVID-19 Resources, Sector Insights|

A recent Memberwise Digital Excellence survey identified member engagement, retention, acquisition and experience as the key goals for professional membership organisations. The currency that underpins all of these is your provision of value. Going the extra mile to provide this member value is more important now than ever, as it builds a positive perception of [...]

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