OUR PEOPLE

OUR PEOPLE

An Expert and Experienced Team

The people within our development, management and support groups are the foundation of our business. We trust and invest in them accordingly and have built up an expert team at our West Midlands headquarters.

The average Protech employee has worked with us for more than 12 years so has the experience to solve challenges while expending the minimum amount of our clients’ valuable time.

Our average staff retention
exceeds 12 years

Meet Our Team

Jenny Watkins
Jenny Watkins Managing Director
Since the Clear Course Acquisition in July 2019, Jenny has stepped up to the role of Managing Director of Protech and is responsible for the ongoing business strategy and operations. Jenny has experience and expertise in leading business expansion, organisations transformation, change management and business strategy.
Jenny has operated at senior levels in a variety of sectors, both as a director and in advisory/strategic roles as a senior management consultant, supporting in both public and private sectors and has been with Protech for over 19 years.
Steve Jackman
Steve JackmanChief Operating Officer
Steve joined Protech in 2018 to take up the role of customer services and infrastructure Manager where he was responsible for all aspects of customer support. Since the company restructure in August 2018, Steve has taken over from Jenny as Chief Operating Officer and manages the day to day operations of the business. Steve is the senior escalation point for both customer support and client projects and also maintains Protech’s security accreditation status.

Steewan Singh
Steewan SinghChief Technology Officer
Steewan is co-founder of Protech and has over 32 years industry experience. His career has spanned Tarmac, Northgate and MDIS. He has held a range of technical roles including systems architect, development director and head of R&D. Steewan works closely with Protech’s clients and their end users, helping them to fully maximise the benefits of deploying our technology solutions. A highly creative technician, Steewan leads the continued development for ProConnect
Steve Shiels
Steve ShielsHead of Sales and Marketing
Steve joined Protech in 2010 as a business consultant after undertaking a BSc and master’s degree at The University of Birmingham.
Steve experienced all facets of the implementation including data migration, system testing, on-boarding services, and in particular was responsible for the Awarding Body work streams. In 2017 Steve was made Head of Operations, taking charge of both delivery of projects and ongoing support whilst having oversight of Protech’s development roadmap. Since the ClearCourse acquisition Steve has taken on a new role and is responsible for Protech’s Sales and Marketing team.
Dan Jennings
Dan Jennings Client Services Manager
Dan joined Protech’s Professional Services Team in early October 2015. With over three years’ experience of CRM implementation management in both the Public and Private sectors, Dan quickly established himself as a vital member the team and plays a key role in the delivery of projects to Protech’s community of customers. Following the recent restructure, Dan has been promoted to Client Services manager and is responsible for the professional services and customer support teams.
Our Achievements