We chose Protech as their team quickly understood our business requirements. It was clear that the team’s pragmatic and transparent approach would ensure that a partnering relationship would be established with NCC Education’s project team.

Protech’s support of our new technology platform is helping the institute to deliver on its objective to make our systems and processes fit for purpose across many areas of our organisation. Alongside our website functionality, this allows us to offer e-commerce capability, which is helping us improve our member’s experience.

The upgrade to the new CRM platform has been a learning curve for all of us but we have continued to have a good relationship with Protech at all levels of the organisation. The entire Protech team has worked, and continues to work, very closely with us throughout the project and has been very responsive to all of our requests for assistance.

Protech’s information and reporting capability will give us to the opportunity to use the data captured by ProConnect to further drive member engagement and deliver increased member value through the provision of content that is relevant and personalised for individual members and which they will want to access and read.

Protech understands the importance of delivering the high levels of security required within the public sector, particularly within policing. Working together we can support organisations across the public sector throughout their digital transformation journeys.