Having selected the software that you want for your organisation, it is the Services Department within ProTech that turns that software into a solution.  Controlling the project, assessing risk, understanding detailed requirements, specifying solutions, configuring systems, developing new functionality, testing, deployment and training all fall to the teams of people who makeup the services aspect of ProTech.

Their aims and objectives are clear – to deliver a solution that provides the client with the maximum return on investment on time and within budget.  During the last decade of deploying world class solutions ProTech have received many accolades and press coverage regarding the quality of provision of services to our clients.  We believe passionately that this is a major differentiator between ourselves and others that operate in our chosen market sectors.

Project Management

The framework under which a project is controlled is of vital importance. In all cases, the first level of control is an agreed project plan produced in consultation with the client and their users.

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Consultancy

Pro-7 is a highly configurable piece of software technology that can adapt itself to meet the differing and varying requirements of many organisational structures.

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Training

Training services are provided to meet the varied requirements of individual organisations and users. The Training Department will help an organisation to identify its primary and secondary end users, together with their differing needs, and recommend the formation of training groups.

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Development

As the owners and authors of the Pro-7 Suite of application software, we are fully willing and able to implement changes and enhancements to teh system.

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Support

ProTech take great pride in the level and quality of support it provides to clients.  The high quality service is aimed to provide users with both the confidence and assurance that they have a team of people behnid them to provide help and support where required.

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Infrastructure

As the pace of technology continues are the requirements of our current and future clients increase, ProTech have evolved a team of in house individuals who can help, advise and provide many varied aspects of infrastructure design and support.

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