Pro-7's integrated solution is designed specifically to manage all of the business functions undertaken by large/medium sized Not for Profit organisations through one central knowledge base. Pro-7 provides all charities with an invaluable solution for improving donation contributions, improving retention of regular donors and provides substantial reductions in overall process and management costs.

Central Knowledge Base

As a central knowledge base Pro-7 records all activities, transactions and communication with every Donor/Supporter record. This includes whether they have contributed donations, had grants awarded, attended fundraising events, provided services or gifts to the Charity and recording all correspondence and contact that has been made with them. This record of information can be viewed in many ways depending on the user's interaction with the supporter/contact and their relationships.

Marketing

Pro-7 provides a very effective marketing tool enabling focused campaigns, mass mailers, supporter profiling and the ability to communicate effectively with outsourcing partners by easily exporting profiles and importing them back with the additional gathered data. Through the query and reporting tools, information can be easily profiled and disseminated to help make more informed decisions and improve the supporter/contact relationship.

Integration

All of the Pro-7 modules are fully integrated combining all department disciplines in one solution, with their own views and data access. Pro-7 also provides integration with all of the recognised financial systems in the sector, seamless integration with Microsoft office products and a variety of reporting tools to accommodate and plug into your IT infrastructure.

Website Integration

ProWeb provides a unique web interface enabling access via the web for changes to contact records, content management, event registration and a whole host of web interaction with Pro-7 which can be tailored to suit each organisation's requirements.

Reporting

Like many Charity Fundraising organisations you may be experiencing, through regulation and legislation, an increased demand to transform recorded data into meaningful performance reporting. However, many systems are failing to deliver, with still a reliance on disparate systems, contact records residing in several data sources, difficulty in communicating appropriately with stakeholder requirements and a lack of knowledge sharing within the organisation. The integrated suite of modules within Pro-7 utilises a common reporting tool, which provides reporting against all data fields across all modules, combining data for meaningful reports that provide the foundation for SORP. ProReporting is integral to Pro-7, therefore any changes to the data, screens etc are immediately reflected in the reports.

Maintaining Expectations

Historically many CRM, Supporter/Membership software implementations have not met with the initial expectations. This is largely due to the overall poor pre-implementation planning, including data migration, integration to existing financial software, project management, user training and post implementation reviews.

We believe that an important selection consideration of any solution critical to the running of the organisation is not just addressing immediate business issues but also emerging requirements, such as, automated business alerts, workflow, e-commerce, knowledge management, and delivery of management information.

To support the implementation of Pro-7, ProTech has built a portfolio of value added application modules, customisation and integration tools to meet individual organisation requirements. Our services include customisable process templates such as needs analysis, project management, user training and ongoing support. ProTech has an established team of business consultants with specialist knowledge in the not-for-profit sector. Utilising the proven PRINCE implementation methodology our consultants ensure that the Pro-7 is implemented to suit your organisation processes, our aim being to exceed expectations.

Sports/Leisure Clubs

Integrated Information Management for membership and fundraising based organisations.

At the core of our software library is Pro-7, a software solution designed for, and in conjunction with, some of the UK's largest membership based associations and charities.

Pro-7 is specifically designed to handle the diverse information management requirements of these organisations, to include Membership, Contacts, Fundraising, Marketing and Events Management. Our customers include associations within the Medical, Professional, Trades Union, Sporting, Commercial and Industrial sectors.

Above all, we recognise that for our customers their project is usually high profile in a climate which will not tolerate failure. Our philosophy towards managing the task ensures that projects are delivered on time, to budget and in a well managed, disciplined fashion.

You can look at some screen shots of each module with explanations as to how the software works here in the members area. ProTech Computer Systems also provides other technical based services to a wide range of medium and large organisations. For more information visit our services section here.

Pro-7 is a Membership and Fundraising Management Database which is leading its field. It is a robust, comprehensive and flexible package, which uses and takes advantage of the very latest computer technology. It is it's ability to mould itself around a customer's specific requirements which sets Pro-7 apart.