Our Solutions

Supporting you every step of the way

Growing a powerful and influential community of membership and professional standards led organisations supported by ProTech

THE POWER OF THE PRO-8 PLATFORM to grow your business

The Pro-8™ CRM Platform delivers a suite of specialist, modular applications with Customer Relationship Management (CRM) and workflow capability at its core. Leveraging Microsoft .Net technology and seamlessly integrated with Microsoft Office, the Pro-8™ CRM delivers sophisticated and highly configurable solutions for organisations that need to manage interactions and communications in a highly efficient and effective manner.

Together with our specialist modules, our ProWeb™ Content Management System and our hosting services, Pro-8™ CRM is the only security accredited platform for all your business needs.

 

PRO-8 SPECIALIST MODULES

Get the Pro-8™ overview

CRM

The Core Pro-8™ CRM delivers sophisticated and highly configurable solutions for organisations that need to manage customer interactions and business processes in a highly efficient and effective manner.

WORKFLOW

Deliver significant efficiency benefits and overall cost and customer service benefits through user configurable, workflow driven process and task automation.

MEMBERSHIP &
 SUBSCRIPTIONS

Create multi layer membership products and services to build up a portfolio of membership services which can be charged for and can also incorporate eligibility criteria and service permissions for access to services permitted. Automated subscriptions processing including renewals, reminders, lapsing and reinstatements.

LEARNING & EDUCATION
MANAGEMENT

This specialist module provides the capability to plan, design, deliver and quality assure a broad range of learning, educational and qualifications based interventions such as formal qualifications, courses, exams and placements. Underpinned by our OFQAL compliant, highly configurable application software and web platform.

CPD

Engage with your staff and professionals in the definition and management of CPD frameworks. Enable people to record and evidence CPD activities that contribute to your frameworks including setting CPD activities, review dates and monitoring.

EVENT
MANAGEMENT

The Event Management module provides specialist capability to plan, design, and deliver a broad range of Events such as Conferences, Training Courses, Seminars, Exhibitions and many more. This is underpinned by our web platform to deliver online event management features.

NHS PATHWAY
TRANSFORMATION

The specialist Pathway Transformation module provides the capability to manage and monitor any type of care pathway. This is supported by our highly configurable web platform to enable NHS Trusts to connect with clinicians and other key stakeholders to drive improvement care.

ANNUAL APPEAL

A specialist module developed in conjunction with the Salvation Army to meet the unique needs of fundraisers in managing large scale fundraising activities.

MARKETING &
CAMPAIGNS

Highly sophisticated, yet simple to use data mining tools, integrated with our campaign management tool to deliver highly targeted campaign management, with full response tracking and ROI reporting.
 

Web platform for your community

Web services for your community

The Pro-8™ CRM ProTech's web platform, ProWeb enables all of the key features of our speciailst modules to be delivered to your customers through our digital platform. As clients increasingly recognise the value of offering self-service to their customers, ProWeb™ provides an 'out of the box' web capability so you don't need to worry about the potential hassle of integrating web and CRM.



The ProWeb Content Management System (CMS) utilises the Umbraco 'Open Source' CMS to deploy a broad range of customer self-service features to facilitate engagement with your current and prospective customers. Features include contact creation, application processing, course and examination booking and scheduling, training course booking, event booking, payment gateways, subscriptions processing, contact data management, communication preferences and collaboration tools.


ProWeb provides a single platform to meet all of your customer facing and internal user requirements through a single platform. Utilising the Umbraco 7.0 Open Source CMS, ProWeb provides a configurable toolkit of web services.
  • CUSTOMER REGISTRATION AND APPLICATIONS FOR MEMBERSHIP
  • NEWS, FORUMS, SOCIAL MEDIA AND NETWORKING
  • CUSTOMER 'MY PROFILE' FEATURE
  • SUBSCRIPTIONS MANAGEMENT AND E-COMMERCE
  • EVENT MANAGEMENT/EVENT DIARY AND BOOKINGS
  • PROFESSIONAL DEVELOPMENT FRAMEWORK JOINING
  • COURSE AND EXAM BOOKINGS
  • DELIVER CONTENT AND UPDATES  THAT MATCH CUSTOMERS'  PREFERENCES AND AREAS  OF INTEREST

Get the Pro-8™ overview

         
         

To request a demo or speak to one of our specialist team members about the Pro-8™ CRM Platform and other ProTech software solutions simply click here.

REQUEST A DEMO
        

An opportunity to share ideas, innovation and best practice with your peers and other industry experts

Our ever popular User Group returned on the 1st November at the offices of Crowe Clark Whitehill LLP, St Brides House, 10 Sailsbury Square, London, EC4Y 8EH. The event gave attendees a great opportunity to network and share views and ideas with other members of the ProTech community. Watch this space for details about our next User Group meeting in early 2017!

User Group Photos